How do I cancel my subscription?
How do I cancel my subscription? Following are the steps to cancel or unsubscribe from a Deluxe or Premier subscription. Once a subscription is cancelled, you'll still be able to use it until the expiration date. Cancelling Your Subscription If ...
The Recorder is only capturing the background / wallpaper on my computer (MAC OS)
If you are experiencing issues recording your screen with the Screencast-O-Matic application on a Mac, and the application is only recording your background, please follow the steps below to troubleshoot this issue: 1. On your computer, click the ...
Creating a channel on YouTube for your google account
Creating a channel on YouTube for your google account Before you can upload to YouTube using your Google account you must create a channel on YouTube by following these steps: Go to http://youtube.com and make sure you are logged in with correct ...
Do you provide phone support? What number can I call?
Screencast-O-Matic does not offer phone support. Why? Simply put, phone support is not the most efficient way to help you. We provide email support because it allows us to exchange links, share log files, and dive into your account history. Plus, we ...
Recorder won't launch from my web browser, Help!
If you're having troubles launching the recorder from within your web browser then you should try downloading our stand-alone app install so you can run the recorder like any other app installed on your Windows or Mac PC: ...