How are Computers Counted in Team Plans?

How are Computers Counted in Team Plans?

Team Plan Licenses are based on use of the tools and not user or install.   You can install across devices in your organization and add users and no Creator Licenses will be consumed until a Team Members launches a Creator Tool from an installed device.

We count each unique computer that launches the tools (launch recorder, take a screenshot or open video editor) during your plan month. Once a computer launches the tools a license is consumed by that device and the creator tools can be used from that device anytime during that month.

The creator licenses reset each month. That means that if you have 100 computers launch the creator tools in one month, you can have a completely different set of 100 computers launch the following month. So you don’t necessarily need a 1:1 correlation between users and licenses. 

The team admin can see how many computers are counted for the current month and can also set an email alert for when you reach 70% of max usage. It’s easy to upgrade as usage grows and we will prorate the upgrade cost to your current plan term.


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