How to view invoices, billing statements or print a payment receipt

How to view invoices, billing statements or print a payment receipt

To access your invoices, billing information, or to print a copy of an invoice receipt, follow the instructions below.

1. Log into your ScreenPal account.

2. Click your user badge in the upper right corner and select Settings from the menu.


3. In the navigation menu bar on the left side of the page, under Subscription, click Billing



The Billing page displays your payment method with a link to update it, as well as your invoice history.  You can view certain invoice information directly from this page, including the Date, Description, Invoice Number, and Amount.
You can also click the PDF link next to an invoice to download a detailed PDF.



5. To view the invoice, open the PDF document from your Downloads folder.

Note: If you are unable to access your billing information, please contact our support team for further assistance. 

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