I have a solo plan, but I'm still being asked to upgrade!
To access the paid features, quit the desktop application. Log in to the Screencast-O-Matic.com with the email address used to complete your purchase.
Then, launch the screen recorder, screenshot tools, or video editor. You can launch the tools in the upper right of your account.
Buttons: Take a screenshot, launch the recorder, open video editor.
This will link your purchased plan with your desktop software.
Still not working? Make sure that you have a paid plan associated with your email. Double-check that you don't have additional accounts on Screencast-O-Matic.com.
Click on your initial bubble in the navigation to verify that you have a Deluxe or Premier Plan.
I have a Solo Plan and would like to purchase a Team Plan.
Thank you for your interest in purchasing a plan for your team! We do not currently allow one user to have multiple plan types. To get started with your Team Plan, you can: Purchase the Team Plan with a new email address. Change the email address ...
Frequently Asked Questions: Free Video Editor Trial
Frequently Asked Questions: Free Video Editor Trial How long does the trial last? The Free Video Editor trial lasts 30 days, starting from the time that you clicked the button to start the trial. How many days do I have left? When logged in, you ...
Can I pay monthly for my solo plan?
Our solo plans are all billed annually. That said, you can record up to 15 minutes for free. To launch the screen recorder, click here. We also offer a free 30-day trial of our video editor. The trial is really meant to test out the features prior ...
How do I add or remove an Admin on my Team Premier Plan?
Adding Account Admins To add an Admin to your Team Premier Plan: Log in as an Account Owner or Admin. Visit the Company Profile in Settings. Under "Account Admins" add the email address of the person you want to grant Admin access to. If the user ...
Admin Team Premier: How to add users to your Team Premier Plan
Users need to join your Team Premier Plan to get access to Premier features and collaborate across your team. When a user joins your Team Premier Plan, they get their own private hosting space to manage their content but can also share that content ...