Recorder won't launch from my web browser, Help!

Recorder won't launch from my web browser, Help!

If you're having troubles launching the recorder from within your web browser then you should try downloading our stand-alone app install so you can run the recorder like any other app installed on your Windows or Mac PC: 


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    • I keep seeing an "Already Open!" message (in my web browser), or a "Recorder is already open!" message (in the app)

      The app has most likely become minimized (or maybe it's behind another app window). Try switching back over to the recorder by pressing the "Alt + Tab" Hotkey in Windows, or the "Command + Tab" Hotkey if you're on a Mac.