ScreenPal: how to contact support with an issue

ScreenPal: how to contact support with an issue

If you experience an issue using ScreenPal and need to contact support, just visit the extension menu from your Chrome browser and click "Need Help? Contact Support":



You will then be presented with a Get Help dialog where you can enter your email address and comment on the issue.   By default an App Log File will be attached so we can more quickly troubleshoot the issue.  You can download the file to see what information is sent to us and deselect the checkbox if you choose not to send the log file.


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