The sound isn't working/recording.

The sound isn't working/recording.

Make sure that your phone is not set to silent mode and that you have sufficient volume to the speakers before you begin recording.

Apple iPhone/iPad:
When you launch the recorder, you can choose whether you would like to capture system audio or not.


Please note: Apple restricts audio from being captured during FaceTime calls, as well as some other Apple-developed apps. (This is for privacy and/or copyright reasons.)

To capture your microphone audio, you'll need to turn your microphone on. Tap to turn your microphone on. 



Android:
By default, the Screencast-O-Matic Android app will capture your microphone. You can turn that on/off when before you begin recording. You can also enable system audio, if you are on Android 10 or newer.



Please note: Some apps will not allow audio to be recorded due to privacy or copyright reasons.



    • Related Articles

    • Why Can't I See My Recording In My Screencast-O-Matic Account Online?

      Why Can't I See My Recording In My Screencast-O-Matic Account Online? This is a great question and causes a bit of confusion with our Members. There are two different types of files. There are "Recordings" and there are "Video Files". The ...
    • Recording system audio with Realtek Audio Card

      Recording system audio with Realtek Audio Card If you have a Realtek audio card then you must configure it to use the 2 speaker setup to record the system audio using Screencast-O-Matic. Go to Control Panel Open "Realtek HD Audio Manager" Select "2 / ...
    • My video stopped recording! Or, I cannot stop my video recording!

      This often happens due to a memory issue on some devices.  Please restart your device and try again. While recording videos, we recommend that you close out of any unnecessary apps running in the background. 
    • How to Flip the Recording, Videos, and Images Horizontally

       You can flip (or mirror) a webcam recording, video, or image horizontally using either the screen recorder (webcam only) or video editor.  Using the Screen Record to Flip Webcam Launch the screen recorder and select either "Webcam" or "Both" in ...
    • How do I edit a recording I've uploaded?

       How do I edit a recording I've uploaded? If you've uploaded a recording to share on Screencast-O-Matic and you need to edit it you have 2 options: 1. Edit Original Recording (If you are using the same computer that you originally recorded on). 2. ...