Team Admin: Revoke user access to your Team Plan

Team Admin: Revoke user access to your Team Plan

If a user leaves your organization, or you no longer want that user to be a part of your Team Plan, you can revoke access and determine how to handle the content that user created. To do this, follow the steps below:

1. Log into your Team account as an Account Owner or Administrator.
2. Click the Users tab.


3. Find the user you want to remove in the list.
4. Click the More Options icon () for that user and select Revoke Access.
The Revoke User dialog is displayed. This dialog displays several options for how to handle the user's content.



5. From the Revoke User dialog, select on of the following options:
  1. User can keep the images and videos - This option enables the user to keep all of the images and videos they created using a Solo account that is not part of your Team Plan.
  2. Delete images and videos - This option revokes access to your Team Plan for the user and deletes all the images and videos they have created. Use caution when selecting this option as deletion of these items cannot be undone.
  3. Transfer the images and videos to another user - The user whose access you are revoking will no longer have access to their content, or to your team. All content created by that user will be reassigned to a Team user that you select and all existing permissions will be copied.
  4. Duplicate images and videos - The user you are removing will keep a copy of all the content they created, but will no longer have access to your Team. The original content created by this user will be reassigned to a user of your Team that you select and all permissions will be copied.
6. After you have made your selection and entered a user to transfer content to, if applicable, click Save.
The selected user is removed and their content is transferred or deleted, depending on your selection.


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