The Recorder is only capturing the background / wallpaper on my computer (MAC OS)

The Recorder is only capturing the background / wallpaper on my computer (MAC OS)

If you are experiencing issues recording your screen with the Screencast-O-Matic application on a Mac, and the application is only recording your background, please follow the steps below to troubleshoot this issue:

1. On your computer, click the Apple logo, on the top left of your screen. 

mceclip1.png


2. Select " System Preferences".

mceclip2.png


3. Click on " Security and Privacy".

mceclip3.png


4. Click on the " Privacy" tab. 

mceclip4.png


5. On the left, scroll down and select " Screen Recording". 

mceclip5.png


6.  Check that the Screencast-O-Matic application is checked, and has the permission " Screen Recording".

mceclip6.png


7. Close the System Preference window, restart your computer and try again to record your screen. 

    • Related Articles

    • Recorder fails to start capturing computer audio on Windows

       The screen recorder can capture computer audio on Windows PCs when you have a Deluxe or Premier upgrade. You might need to modify the Sound properties in Windows before you can enable capturing computer audio if the recorder fails to start ...

    • How can I record the audio from my computer (Mac)?

       How can I record the audio from my computer (Mac)? If you have a Deluxe or Premier Plan, you can record the audio that is generated by the computer by clicking the “Computer Audio” option on the recorder controls. The first time you use this ...

    • How to Uninstall / Reinstall the Screencast-O-Matic Desktop application on MAC OS

      Uninstalling the Screencast-O-Matic Desktop Application:  On a Mac OS Computer, you can uninstall the Screencast-O-Matic application by opening the Mac Applications folder and dragging the folder named "Screencast-O-Matic v2.0" to the trash.     ...

    • How to install the Screencast-O-Matic Recorder and Video Editor on a new computer

       How to install the Screencast-O-Matic Recorder and Video Editor on a new computer To install the Screencast-O-Matic Screen Recorder and Video Editor application on a new computer please follow the instructions below. 1. Visit Screencast-O-Matic.com ...

    • Overview of the Screen Recorder Launcher API

       Overview of the Screen Recorder Launcher API This guide is for customers who have the Enterprise or Solution Builder Plan and want to incorporate the screen recorder software into their network and application(s). The guide can also be used to ...