Use a custom domain (CNAME)

Use a custom domain (CNAME)

Using a custom domain 

When you have a Solo Premier, Solo Max, Team Premier, Legacy Business or Education Team plan, or are using our Recorder API, you can use Screencast-O-Matic to host your content and configure it as a subdomain (for example, To do this, you will need to own or register a domain.

Step 1: Purchase or Register a Domain

There are many sites where you can register a custom domain. Some popular sites are GoDaddy, A2, Google Domains, and Namecheap.

Step 2: Add your custom domain information in Screencast-O-Matic content hosting

Alright! You have your domain registered and the access URL created– Now let's add it to your hosting settings. 

1. Log into your account as a Team Owner or Account Admin.
2. Click your user badge () and select Settings.
3. In the menu on the left side of the page, click Content Hosting.
4. Under Video Portal,  click Request SSL Certificate.

This will start to process of requesting the SSL certificate and securing your CNAME with Screencast-O-Matic.  This process can take up to an hour to complete.

Step 3: Configuring CNAME records with your domain registrar/hosting provider

For Your domain, enter the new domain that will be used to access your Screencast-O-Matic team account.

We will provide you with a URL to use for your hostname.

You will need to log in with your domain registrar to make DNS modifications. Every registrar is different and you may need to refer to additional support materials to make these modifications. This is typically under "Manage DNS" settings in your control center on your registrar site.

Step 4: Save your changes in Screencast-O-Matic Settings

After configuring with your domain registrar, add your website to Content Hosting Settings and click Update Video Hosting Settings.

Screencast-O-Matic will secure your SSL certificate. Until then, a message is displayed on this page that states that your SSL Certificate is in process.

You will receive an email when the process is complete. This is will be completed in about 2 hours.

Step 5: You're ready to send traffic to Screencast-O-Matic!

Now, select the Use Logo checkbox to select and upload your organization's logo.  If you do not have a logo, you can enter a Page Title that your audience will see when visiting your site.

Disconnecting your domain from Screencast-O-Matic

  1. To disconnect your domain from Screencast-O-Matic, log in and visit Video Hosting Settings.
  2. Click Disconnect.

    • Related Articles

    • Configure the Custom Uploader

      Use the following information as a guide to configure the features of custom publishing. Table of Contents Description Sample Custom Implementation File Specifications Custom Publishing Sample (HTML) ...
    • Use Virtual Backgrounds

      You can use the virtual background feature in our desktop recorder to blur or replace your background. These virtual backgrounds can help keep your video background private, show your personality, minimize distractions or better represent your ...
    • When to use our tools

      Our app helps you capture video on all of your devices with the Desktop screen recorder, the ScreenPal Chrome extension, and our mobile application. Below is a brief explanation of each platform to help you determine when to use each one! Desktop ...
    • Use the Recognize Text tool

      To access use the text recognition tool, complete the steps below. 1. Open Project Manager. 2. Click Images at the top of the page. 3. Select an image. 4. Select Recognize Text from the menu on the right. 5. Click and drag over an area of the image ...
    • Add custom branding to an image

      You can add logos and icons to images from the Image Details tab of your Hosting account. Just follow the steps below. 1. Log into your account. 2. Click My content at the top of the page. 3. Click Images from the menu on the left side of the content ...