Why does the recorder crash or the webcam window freeze when I try to record with the webcam?

Why does the recorder crash or the webcam window freeze when I try to record with the webcam?

Why does the recorder crash or the webcam window freeze when I try to record with the webcam?

If the Screencast-O-Matic screen recorder crashes (or you only see a static image in the webcam window) when you try to record your webcam, you may have another application installed that's causing a conflict when the recorder tries to use the webcam.

Check to see if you have any of these applications installed which can cause the problem:

  • XSplitBroadcaster
  • Cyberlink Webcam Splitter
  • YouCam
  • ASUS Virtual Camera
  • UScreenCapture
  • ChromaCam
  • EpocCam
  • Cam Link 4K


If so, you'll need to uninstall them to use the webcam recording feature in the Screencast-O-Matic screen recorder.

Also, please make sure that you have the latest software drivers installed for your webcam.


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